The Team

Paula Heatley

New Homes Delivery Director- Platform Housing Group

Paula has worked in a range of roles in social housing for registered providers both large and small. Her experiences vary from contract management, customer service and development. Whatever her role, her passion has always been ensuring that residents are at the heart of what she does.

Her current role is New Homes Delivery Director at Platform Housing Group, the largest housing association in the Midlands and one of the largest in the country, owning over 45,000 homes. The group is one of countries largest developers of social and affordable housing, Paula leads a multidisciplinary team of construction professionals to deliver the highest quality homes across a range of tenures. Her main responsibilities are for housing delivery, construction quality and contract management across Platform’s ambitious development programme.

In recent years, Paula has taken a proactive role in improving building safety legislation, culture, and competence in the built environment industries. During her time working for Peabody, one of London’s oldest and largest housing associations, she played an active role in MHCLG’s Early Adopter Programme; and was a member of the National Federation of Housing National Building Safety Group. She has also worked with BSI as a member of their Build Environment Competence Standards Strategy Group. She is a member of the Charter Institute of Building (CIOB).

Paula is thrilled to sit on the board of Building A Safety Future, she is keen to bring her range of skills in construction, housing and customer service to help ensure the Charter’s offer and governance remains focused on those who will be living in the homes that will be built and managed by our members.